Product Operations Analyst at OpenBiome
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Job Description

Product Operations Analyst at OpenBiome

OpenBiome is the world's first stool bank—a nonprofit organization that is expanding safe access to Fecal Microbiota Transplantation (FMT) and driving groundbreaking clinical research on the human microbiome.



Since launching in 2013 out of MIT, our stool banking service has redefined the standard of care for an emerging field of medicine. When we began, only a handful of clinicians offered FMT, a treatment that has an 85% cure rate for C. difficile, the most common hospital-acquired infection in the country. Today we support FMT programs at over 1,000 medical centers across all 50 states. OpenBiome has delivered more than 35,000 treatments for recurrent C. difficile infection, radically improving the lives of thousands of patients that lack treatment alternatives.



OpenBiome has also emerged as a leading independent research organization.  We have developed a pill formulation for FMT, published more than 20 scholarly works and enabled the launch of 30 clinical trials in indications spanning autoimmune disease, infectious disease, malnutrition, metabolic disease, and obesity, and neuropsychiatric disease, to identify opportunities for microbiome-based health interventions. The research that we enable is at the vanguard of understanding how the microbes in our bodies shape major public health challenges.



Position Summary:



The Product Operations Analyst will be responsible for:  Supporting  supply chain processes and systems,  Assisting with product operations metrics / success criteria, and Identifing and scoping opportunities to streamline operational processes.



Position Responsibilities / Duties:




  • Work with stakeholders to identify supply chain needs and translate those needs into system builds

  • Support cross-functional projects that identify gaps in, and solutions for, operational activities related to our FMT products

  • Develop project plans which include, but are not limited to, defining project success criteria and strategy for execution

  • Contribute to maintaining our knowledge base of product-specific and system-specific operating procedures and regulations

  • Clean and prepare data for analysis; prepare reports for stakeholders, present results, and incorporate operational improvements based on stakeholder feedback



Skills, Knowledge, Qualifications, and Experience:




  • Bachelor’s Degree in Life Science, Economics, Business, or related

  • 1+ years of work experience; preferably in a highly regulated or quality-controlled environment

  • Ability to approach presented problems with a design thinking mindset; develop, recommend, and manage solution implementation

  • Self-starter, detail-oriented, data-driven, and a team player

  • Excellent written and verbal communication skills

  • Proficiency with excel and data management; experience with (or excited to learn) R or python is strongly preferred

  • Be flexible and excited to work in a fast-paced, startup environment with evolving needs

  • Have a passion for poop and treating patients



OpenBiome is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in the United States.